Positive Messages
Business Messages can be divided into three types :
- Positive messages : it delivers directly or straightforward response
- Negative messages : it contain a bad news so it delivers indirectly
- Persuasive messages
Those business messages can be written in several form such as e-mail, memos and letters.
a. E-mail
E-mail is appropriate to send a short messages such as giving information, distributing documents, giving updates, setting an appointment, etc. However, you should remember that sending message via e-mail commonly cannot give a fast response from the receiver.
b. Memos
Memos still have a great role in workplace. It can be used to give a short information such as announcement, etc.
c. Letters
As well as Memos, letters also still have a part in business messages in this digital era. This printed media commonly become the most effective way to across the message quickly to all members of an organization or company.
Both of those examples are the examples of positive messages because the information delivers directly.
No comments:
Post a Comment